AI Use Policy
It is the policy of Live Oak that its staff members, fellows, and trainees do not use Artificial Intelligence (hereafter in this document referred to as ‘AI’) for any of the following:
- Drafting correspondence with clients or other providers (e.g. emails, reports, etc.)
- Writing treatment plans or session notes
- Diagnosing clients
- Using during session to determine what to say to client
This prohibition includes but is not limited to the use of:
This is in accordance with Illinois State Law (the Wellness and Oversight for Psychological Resources Act(1)). Therapists at other practices who have used these tools for interactions with clients have seriously damaged their therapeutic relationships with their clients (2).
The current Live Oak uses for AI all fall outside of our interactions with clients. Specifically, Live Oak use of AI includes the following:
- For our podcast “Lessons from the Couch” we use a platform called Transistor which allows us to put together all the different elements and share the podcast on various platforms. As part of this, after we upload the edited audio, we use Transistors system to AI generate a transcript for our audiences to be able to read either while listening, or in lieu of listening, to the episode.
- AI is used for emails from the training program. AI offers suggested replies, checking the grammar, and improving the clarity of the text.
Sources Cited
The Wellness and Oversight for Psychological Resources Act. https://www.ilga.gov/documents/legislation/104/HB/PDF/10400HB1806lv.pdf. Accessed 9/23/25.
“Therapists are secretly using chat GPT. Clients are triggered.” MIT Technology Review. https://www.technologyreview.com/2025/09/02/1122871/therapists-using-chatgpt-secretly/?utm_medium=tr_social&utm_source=reddit&utm_campaign=site_visitor.unpaid.engagement. Accessed 9/23/25.